armada Platform Privacy Notice

This page describes what we collect when you use armada and how we keep that data protected. We at armada take your privacy seriously. When you open an account, deposit funds, or access our games, you share information with us. We explain what we do with it, who we share it with, and what rights you have.

Our armada privacy policy covers all data we collect — your email, identity documents, payment details, game activity, and device information. We use this data to verify your account, process your deposits and withdrawals, detect fraud, and comply with local law. We do not sell your data to third parties. We do not use your information for marketing without your consent.

We operate armada in jurisdictions where local law permits. Our servers may sit outside your jurisdiction, and your data may be processed by third-party payment processors and hosting providers. This notice explains how we handle your information across borders and what safeguards we use.

What data we collect on armada

We collect data in three categories: identity information, payment information, and activity information. When you register on armada, we ask for your email address, full name, date of birth, and phone number. We use this to create your account and verify your identity. We do not share your email with other users.

We collect payment information when you deposit or withdraw. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive your e-wallet identifier and transaction confirmation from the payment provider. If you use e-wallet, mobile banking, local payment, online payment, or e-wallet virtual accounts, we receive your bank account details and transfer confirmation. We store this information to process your transactions and prevent fraud.

We collect activity information when you use armada. This includes your game selections, stakes, outcomes, login times, device type, and IP address. We use this data to operate our platform, detect suspicious activity, and comply with local regulations. We keep activity logs for at least one year.

We require identity verification

Before you can withdraw funds from armada, we ask for a photo ID and a selfie. This is a legal requirement, not optional. We use this to confirm you are who you say you are.

How we use your data on armada

We use your data to operate armada and keep it secure. We verify your identity to prevent fraud and money laundering. We process your deposits and withdrawals using your payment information. We monitor your account activity to detect unusual patterns — for example, if someone tries to access your account from a new device or location, we flag it.

We use your data to comply with local law. In Jakarta, Surabaya, Bandung, and Medan, gaming platforms must verify customer identity and report suspicious activity. We do this using the data you provide. We may share your information with local authorities if required by law.

We do not use your data for marketing on armada unless you opt in. We do not sell your email to third parties. We do not use your game activity to profile you or target you with ads. If we send you account notifications (deposit confirmation, withdrawal status), that is service communication, not marketing.

Third parties who access your data

We share your data with payment processors to complete your deposits and withdrawals. When you deposit via mobile banking, the payment processor receives your transaction details. When you withdraw to local payment, online payment, or e-wallet, the bank receives your account information. These processors are bound by confidentiality agreements and use your data only to process your transaction.

We use hosting providers to store your data. Our servers may be located outside Indonesia. Your data is encrypted in transit and at rest. We choose hosting providers that meet international security standards.

We may share your data with law enforcement if required by court order or local regulation. We do not volunteer information to authorities, but we comply with legal requests. If we receive a request, we notify you unless the law forbids it.

Your rights on armada

You have the right to access your data. Log into your armada account and view your profile, transaction history, and game activity. You can download your data in a standard format. You have the right to correct inaccurate information — if your name or email is wrong, contact armada support to update it.

You have the right to delete your account. If you close your armada account, we delete your personal data within 30 days, except where we are required by law to keep it (for example, transaction records for tax purposes). You can request account deletion by contacting armada support.

You have the right to object to data processing. If you believe we are using your data unlawfully, you can lodge a complaint with the local data protection authority. We will cooperate with any investigation.

Note: We keep transaction records for at least five years for compliance purposes. Even if you delete your account, we retain this data subject to local law.

Cookies and tracking on armada

We use cookies to keep you logged into armada and to remember your preferences. These are essential cookies — without them, the platform would not work. We do not use cookies to track you across other websites. We do not use third-party analytics that track your behavior outside armada.

We use local storage to cache game data on your device. This speeds up the armada interface and reduces data usage. You can clear this data from your browser settings at any time.

How we protect your data on armada

We use encryption to protect your data in transit and at rest. When you log into armada, your connection is encrypted using TLS (Transport Layer Security). Your password is hashed and never stored in plain text. Your payment information is encrypted and stored separately from your account profile.

We limit access to your data. Only armada staff who need your information to do their job can access it. We use role-based access control so support staff cannot see your password or full payment details. We audit access logs regularly to detect unauthorized access.

We conduct security reviews and penetration testing. We work with third-party security firms to identify vulnerabilities. If we discover a breach, we notify affected users within 72 hours and cooperate with local authorities.

Data retention and deletion on armada

We keep your account data as long as your account is active. If you close your armada account, we delete your personal data within 30 days. We retain transaction records for five years for compliance and dispute resolution. We retain activity logs for one year for security purposes.

If you request deletion before the retention period ends, we delete your data except where local law requires us to keep it. For example, if you have an open dispute with armada, we keep relevant data until the dispute is resolved.

Contact us about privacy on armada

If you have questions about our armada privacy policy, contact armada support. We respond to privacy inquiries within 14 days. If you believe we have violated your privacy rights, you can lodge a complaint with us or with the local data protection authority in your jurisdiction.

Our services are available only where local law permits. If you are in a jurisdiction where armada is not permitted, we cannot process your account or data requests. Users are responsible for verifying that access and use comply with their own jurisdiction's law.